If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.

If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.

If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.

If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.

If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.

If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.

If you discover that your new mattress has arrived damaged, contact our customer care team immediately.

Please note: It’s normal for the mattress box to arrive with signs of wear and tear. Even small punctures to the cardboard are normal. This typically does not affect the mattress, which is protected inside the box with additional heavy-duty packaging, and should be in excellent condition inside the plastic.